Case Studies

Case studies are one of the best ways a business can improve revenue, whether that’s through increase conversion rates, more deals completed, or higher lead generation. There are different ways of creating case studies but they’re not equal. Some are purely for show rather than effect. I understand the difference and craft success stories that actually bring results.

From the title to the presentation, I’ll work with you to unlock case studies you can rely on to improve customer acquisition and retention. This type of content is always relevant, so you’ll get a fantastic return on investment (ROI) from each one you produce. Even one case study is enough to make a difference, but why stop there?

Case studies are your proof

Wouldn’t it great if you could show what you do without worrying about the hard sell all the time? Enter case studies, also known as success stories.

The ultimate goal of many, if not most, businesses is to make money. Whether from products or services, your goal is to convince potential customers you’re the best option for whatever they need. The problem is, everyone is shouting alongside, often with similar messaging.

Case studies are how you stand out. Rather than the usual marketing spiel, you’re going to get the story from your customers and share it with the people who can relate to their situations. You helped them, and now you’re going to take that experience to show others why you’re the best choice.

Success stories are authentic and relatable, which sets them apart from other marketing tools. They’re versatile, too, and you can use them in more ways than you think. I’m ready to tell you more over a quick chat.

Do case studies really work?

Yes!

You might be sick of the phrase “social proof”, but I’ve found people relate to each other more than to a brand’s logo. The customers you’ve helped with your products or services already have authentic stories to tell. Not using them is a missed opportunity.

Why? Case studies are like reviews for your business. They’re focused on successes and this garners trust in others. You can use them in a variety of ways, too, such as:

  • For sales materials
  • Printed handouts
  • On your website
  • On social media

Simply put, case studies should be an important part of your content strategy.

Other services I offer

My case study process

Here’s what to expect

Intro and scope

We’ll start with a chat to get to know each other and so I can learn about what you need. This covers project specifics, ways or working, and deliverables. I’ll send a project outline after.

Questionnaire

With everything agreed, I’ll gather more information from you on the case study (or studies) to ease the process for us all, minimising delays and obstacles.

Customer interview

You provide an introduction to the customer for the case study. I’ll arrange a time and interview them, gathering everything I need to create the case study directly from them.

Crafting the case study

I’ll create the case study based on the interview with your customer. This will be based on their words and experience, making it more authentic and less like a marketing tool.

Feedback and edits

Both your customer and you will be able to request edits to the case study once it is drafted. I’ll add design notes to the document once the edits have been made.

Sign-off

I’ll send the final draft of your case study. You’ll respond with written confirmation that you’re happy with the project as sign-off and I’ll send the invoice.

Case studies deliverables

When you work with me on your case studies, you can expect:

  • A document outlining what the project involves
  • Clear timeframes and deadlines
  • A written case study for you to design
  • Notes for your designer on structure and layout

Case studies FAQs

Case studies are social proof of what a business does or offers, whether that’s a solution, service, or product. They use the real experiences of past or existing customers to show prospective customers how the business can help when they’re in a similar situation. Case studies, or success stories, are seen as an authentic and reliable account of the customer’s experience with the company, akin to external reviews but owned by the business itself.

Case studies are generally a set price, however there are different options to choose from. I can also offer extras to help your case study content work harder for you. We’ll discuss all of these options during a call.

In some cases, ordering multiple case studies at once allows me to offer a discount on the total cost.

Case studies can be completed within two weeks, but this relies on information being supplied in a timely manner and the flexibility of your customer. Delays to either of these elements can cause the case study to take longer.

I don’t offer case study design as a service. I’ll provide the words and design notes for your own designers or design team. I’m happy to converse with the designer as needed to work through any issues that arise.

Absolutely. The nature of case studies means there are times I have to wait for sign off or for a suitable date to conduct the interview. These breaks allow me to work on other projects or on other case studies if you order more than one.

In some cases, ordering multiple case studies at once allows me to offer a discount on the total cost.

Let’s chat

Complete the form and tell me a little about what you’re looking for.

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